Shipping is free for the US on Orders Over $88!
Shipping is free for the US on Orders Over $88!
Our website address is: https://swordmarket.com/.
Swordmarket is operated by a sword forging team established in 2000, consisting of 17 top swordsmiths and craftsmanship experts dedicated to preserving and perfecting the art of sword-making. We specialize in the creation and sale of high-quality katanas and swords.
For inquiries or privacy-related concerns, please contact us at:
As we operate internationally, including potential compliance with regulations in regions like the EU, US, and China, we may update this policy to reflect applicable laws. Note that we do not have a physical address publicly listed for security reasons related to our craftsmanship operations, but we comply with relevant commercial regulations where applicable.
What Personal Data We Collect and Why We Collect It
We collect personal data from users and visitors to provide our e-commerce services, process orders, improve our website, and communicate updates. This may include personal identifiers (e.g., name, email address), transaction data (e.g., purchase history, payment details), and technical data (e.g., IP address, browser type via cookies).
We do not collect or store sensitive personal data, such as health-related information, unless explicitly provided in custom order requests (e.g., for personalization), in which case it is handled with strict confidentiality and deleted after fulfillment.
Personal data is collected through user interactions like purchases, newsletter subscriptions, and site navigation. We rely on legal bases such as consent (e.g., for newsletters), contractual necessity (e.g., for order fulfillment), and legitimate interests (e.g., for site analytics and security).
WordPress or similar CMS may be used on our site, but we do not collect default user profile data beyond what’s necessary for e-commerce. Any plugins we use (e.g., for payments or shipping) may collect additional data as described below.
We do not currently enable comments on our website. Therefore, no personal data is collected through comments.
Media
Users do not have the ability to upload media files directly to our site. All product images and media are managed by our team. If you provide media via email for custom sword requests, it is used solely for that purpose and deleted after processing.
We do not use built-in contact forms. Users can contact us via email (swordmarkets@gmail.com) or phone. When you submit inquiries, we collect your name, email, and any provided details to respond. This data is retained for customer service purposes and not used for marketing unless you subscribe to our newsletter.
Our site uses cookies to enhance user experience, including:
Essential cookies for shopping cart functionality, session management, and secure checkout.
Analytics cookies to track site usage (e.g., via third-party tools like Google Analytics, if implemented).
Marketing cookies for personalized recommendations and newsletter preferences.
WordPress default cookies (if applicable) include those for logged-in users (none, as we do not require accounts) and comment cookies (not applicable). You can manage cookies via your browser settings. For more details, see our cookie policy banner on the site.
Analytics
We may use anonymous analytics tools (e.g., Google Analytics) to understand site traffic, popular products, and user behavior. This collects technical data like IP addresses (anonymized), device type, and pages visited. Users can opt out via browser settings or tools like Google Analytics Opt-out. No personal data is collected without consent.
Our hosting provider may also collect anonymous stats.
We share data only as necessary for operations:
We do not share data with advertisers or sell it. Links to third-party privacy policies: Seel Privacy Policy (if applicable). WordPress defaults to no sharing, which aligns with our practices.
We retain data only as long as necessary:
Data is securely deleted or anonymized when no longer needed.
You have rights under applicable laws (e.g., GDPR, CCPA):
To exercise rights, email swordmarkets@gmail.com. We respond within 30 days. For EU residents, you can complain to your data protection authority.
Visitor data may be transferred outside your region for processing:
To our operations in China (based on contact details), protected by equivalent safeguards.
To US-based providers (e.g., cloud hosting) compliant with Privacy Shield or Standard Contractual Clauses.
To international shipping partners as needed.
We ensure transfers comply with EU standards via contracts, Binding Corporate Rules, or adequacy decisions. No data is sent to high-risk jurisdictions without protections.
Contact Information For privacy questions, contact:
We do not have a designated Data Protection Officer, as our operations do not require one under current regulations.
We use SSL encryption for all transactions, secure servers, and access controls. Payments are processed via PCI-compliant gateways. Staff are trained on data handling, and we conduct regular security audits. No two-factor authentication is required for users, as accounts are not mandatory.
What Data Breach Procedures We Have in Place In case of a breach, we follow protocols: Immediate containment, internal reporting, notification to affected users within 72 hours (if required by law), and cooperation with authorities. We maintain logs and may offer bug bounty programs for vulnerabilities.
We do not receive user data from third parties like advertisers. Any data comes directly from users via purchases or subscriptions.
What Automated Decision Making and/or Profiling
We do not perform automated decision-making or profiling. Recommendations are based on manual curation or basic browsing history (via cookies), with no impact on rights.
Industry Regulatory Disclosure Requirements
We comply with e-commerce
regulations in served regions, including consumer protection laws. As a seller of bladed items, we adhere to export/import restrictions but do not fall under specific privacy-regulated industries like finance or health.
